FAQS
You asked, we answered
Need assistance? The team at NOON TREATS has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.
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HOW MUCH NOTICE DO YOU NEED?
THIS DEPENDS ON MY AVAILABILTY, I MAY SOMETIMES BE ABLE TO MAKE CAKE AND DESSERTS AT SHIRT NOTICE. HOWEVER FOR LARGER CAKES OR ORDER WE REQUIRE MINIMUM 3 WEEKS NOTICE.
DO YOU OFFER DELIVERY?
YES, DEPENDING ON LOCATION/ AVAILABITLITY. LOCATION WISE IS GLENDALE HEIGHTS AND THE SURROUNDING CITIES. ALSO ON HOW LARGE THE ORDER IS. DELIVERY FEE WILL BE CHARGED ACORDINGLY
WE ARE LOCATED IN GLENDALE HEIGHTS, ILLINOIS
WHERE ARE YOU LOCATED?
DO YOU SHIP YOUR CAKES AND DESSERTS?
NO, WE DO NOT SHIP ANY OF OUR CAKES AND DESSERTS
NO, WE DO NOT CATER FOR ANY OF THE ITEMS ABOVE
DO YOU CATER FOR ALLERGIES/ OFFER GLUTEN FREE/ VEGAN BAKES?
HOW DO I PLACE AN ORDER?
YOU CAN EMAIL USE THE DETAIL. OR CHECK HOW TO PLACE AN ORDER TAB
DO YOU TAKE DEPOSITS? HOW MUCH? AND HOW CAN WE PAY?
WE REQUIRE MINIMUM 50% DEPOSIT TO CONFIRM TH ORDER. FAILURE TO MAKE THE FULL DEPOSIT BEFORE COLLECTION IS AUTOMATIC CANCELLATION OF THE ORDER
WE ACCEPT ZELLE, QUICK PAY, VENMO, CASH, CREDIT CARD (VIA SQUARE)
DO YOU MAKE WEDDING CAKES AND DELIVER TO THE VENU?
YES WE DO, THESE CAN BE FOUND ON OUR WEBSITE AND ON OUR INSTAGRAM PAGE. DELIVERY AND SWT UP IS AVAILABLE AT A COST DEPENDING ON LOCATION.
DO YOU DO FONDANT CAKE?
NO, ALL OF OUR CAKES ARE BUTTERCREAM CAKES. HOWEVER WE CAN ADAPT TO FINDANT DESIGN THAT YOU MAY LIKE OR ADD FONDANT FIGURINES OR DECORATION (IF POSSIBLE).
WILL I GET CAKE TOPPER WITH MY ORDER?
IF CLIENT ASKED FOR A REGULAR BIRTHDAY, BRIDAL, BABY SHOWER TOPPERS IT WILL BE FREE OF CHARGE. ANY CUSTOM CAKE TOPPER OR PLAQUE WILL BE ADDITONAL CHARGE. ESP IF ITS ACRYLIC TOPPERS OR PLAQUES